lucky pub | Frequently Asked Questions

On the Login page, tap "Forgot password" and follow the on-screen steps. You will receive a verification code on the mobile number linked to your account. Enter the code, set a new password and you are done. If you no longer have access to that number, contact our support team for manual account recovery — typically resolved within 24 hours.

No. Lucky Pub allows one account per person. Creating duplicate accounts leads to permanent suspension of all related accounts and forfeiture of any balances. If you already have an account and are having trouble accessing it, use the password recovery option or reach out to support rather than opening a new one.

You must be 18 years or older to register and play on Lucky Pub. This is a firm requirement. The platform is strictly for adult players. If it is discovered that an underage person has registered, the account will be closed and any funds returned.

Lucky Pub supports the following deposit methods for Pakistani players:

• JazzCash – instant mobile wallet transfer
• Easypaisa – instant mobile wallet transfer
• Raast – Pakistan's interbank instant payment system
• Bank Transfer – all major Pakistani banks accepted
• Debit / Credit Cards – Visa and Mastercard
• Mobile Wallets – additional wallet options as available

All amounts are processed in PKR. There are no currency conversion fees.

JazzCash and Easypaisa withdrawals are typically processed within 15–60 minutes once approved. Raast and bank transfers may take up to one business day depending on your bank. Withdrawal requests are reviewed during business hours. Make sure your payment details are correctly saved in your account to avoid any delays.

The minimum deposit amount is PKR 500. The minimum withdrawal is PKR 1,000. Maximum limits vary depending on your account level and chosen payment method. VIP members enjoy higher daily withdrawal limits as part of their tier benefits. Check your account dashboard for the exact limits applicable to your account.

Withdrawals can be delayed for a few reasons: incomplete account verification, an active wagering requirement on a bonus, incorrect payment details saved in your account, or a high volume of requests during peak hours. Check your account status and make sure all required information is up to date. If a withdrawal has been pending for more than 24 hours, contact support with your transaction reference number.

Lucky Pub does not charge any platform fees on standard deposits or withdrawals. However, your mobile wallet provider or bank may apply their own transaction charges — for example, JazzCash or Easypaisa may deduct a small service fee on their end. We recommend checking your wallet app's fee schedule if you notice a small difference in the amount received.

After registering, make your first deposit of at least the minimum qualifying amount in PKR. The welcome bonus is credited to your bonus wallet automatically — no promo code needed in most cases. If a specific promotion requires a code, it will be displayed clearly on the promotions page. Once credited, you can start playing with bonus funds immediately.

A wagering requirement means you need to place bets totalling a certain multiple of the bonus amount before you can withdraw the bonus as real cash. For example, a 20x wagering requirement on a PKR 1,000 bonus means you need to place PKR 20,000 in total bets. Different games may contribute different percentages — slots usually contribute 100%, while some table games contribute less. Always read the bonus terms before claiming.

Yes, most bonuses have an expiry period — typically 7 to 30 days from the date of credit, depending on the promotion. If the wagering requirement is not completed within this window, the bonus and any winnings derived from it are removed. The expiry countdown is visible in your bonus wallet section. Plan your sessions accordingly to make the most of active offers.

Bonus funds sit in a separate bonus wallet and cannot be withdrawn directly. They are used to generate real-money winnings through gameplay. Once the wagering requirement attached to a bonus is fully met, the cleared amount moves to your main PKR wallet and becomes available for withdrawal via JazzCash, Easypaisa or your preferred method.

Lucky Pub offers a wide range of games including:

• Slots – hundreds of video slots with various themes and jackpots
• Live Casino – real dealer tables including Baccarat, Roulette and Teen Patti
• Fish Games – multiplayer fish shooting games popular among Pakistani players
• Casino Games – classic table and card games
• Cricket & Sports – live and pre-match betting on PSL, T20 and international cricket

New games are added regularly. Check the Casino and Slots pages for the latest additions.

Once logged in, navigate to the sports or cricket section. You will find upcoming and live matches including Pakistan Super League games, T20 internationals and bilateral series. Select a match, choose your market — match winner, top batsman, total runs and more — enter your stake in PKR and confirm. Live betting markets update in real time during the match. Winnings are credited to your main wallet once the event is settled.

Yes. The Live Casino runs around the clock with real dealers streaming from professional studios. Whether you prefer playing in the afternoon or late at night, there is always a table open. Popular games like Baccarat and Lightning Roulette tend to have multiple tables running simultaneously during peak hours to ensure you always find a seat.

Fish shooting games are arcade-style casino games where you aim and shoot at fish swimming across the screen. Each fish has a different point value and payout. You choose your bet size per shot, aim carefully at high-value targets and collect winnings based on what you catch. They are fast-paced, highly visual and very popular with Pakistani players. Visit the Fish Games page to browse available titles.

Every bet you place earns VIP points. As your points accumulate you progress through tiers — from entry level up to the highest VIP ranks. Higher tiers unlock perks including bigger reload bonuses, faster withdrawal processing, higher daily limits, exclusive cashback deals and dedicated account management. Your progress is visible in the account dashboard. Visit the VIP page for a full breakdown of tiers and rewards.

VIP points do not expire as long as your account remains active — meaning you have logged in and placed at least one bet within a rolling 90-day period. Accounts that are inactive for longer than 90 days may have their VIP points reset. Staying active, even with small sessions, is enough to keep your progress intact.

Visit the App page on your Android device. Tap the download button to get the Lucky Pub APK file. Before installing, go to your phone's Settings → Security → and enable "Install from Unknown Sources" (or "Allow from this source" on newer Android versions). Once installed, open the app, log in with your existing credentials and you are ready to play. The app works smoothly on most Android devices available in Pakistan.

The dedicated Lucky Pub app is currently available for Android devices. iPhone users can access the full platform through the mobile browser on Safari — the website is fully responsive and works well on all iOS devices. Simply visit luckypub.app in Safari, add it to your home screen for quick one-tap access, and log in as normal. All features including deposits, withdrawals and live casino are available through the mobile browser.

Inside your account settings you will find a Responsible Gaming section. From there you can set daily, weekly or monthly deposit limits in PKR. Once a limit is set it takes effect immediately. Increasing a limit requires a cooling-off period before it becomes active — this is intentional to give you time to reconsider. We strongly encourage all players to use these tools proactively.

Yes. Lucky Pub offers a self-exclusion or cool-off option. You can pause your account for a chosen period — from 24 hours up to several weeks. During this time you will not be able to log in, deposit or place bets. This is a useful tool if you feel you need a reset. For longer-term support, visit the Responsible Gaming page for more guidance on managing your gaming habits.